Simelwa Mobile Beauty Parlour

Terms of Service

Please read these terms carefully before using our mobile beauty services.

Last updated: December 2024

Agreement to Terms

By accessing and using Simelwa Mobile Beauty Parlour's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Our Services

Service Description

Simelwa provides mobile beauty services including but not limited to:

  • Hair styling, cutting, and treatments
  • Makeup application and consultation
  • Nail care and manicure/pedicure services
  • Skincare treatments and facials
  • Eyebrow and eyelash services

Service Areas

Our mobile services are available throughout Gauteng, South Africa. Specific service availability may vary by location and will be confirmed during booking.

Booking and Payment Terms

Booking Requirements

  • All bookings must be made in advance through our website or by phone
  • You must provide accurate contact and location information
  • A valid form of identification may be required
  • Suitable space and lighting must be available at your location

Payment Terms

  • Payment is due upon completion of services
  • We accept cash, card, and electronic payment methods
  • All prices are in South African Rand (ZAR) and include applicable taxes
  • Prices may vary based on location and specific service requirements

Cancellation Policy

  • Cancellations must be made at least 24 hours in advance
  • Late cancellations or no-shows may incur a cancellation fee
  • We reserve the right to reschedule appointments due to weather or unforeseen circumstances
  • Refunds will be processed according to our refund policy

Client Responsibilities

As a client, you agree to:

  • Provide accurate information about allergies, skin conditions, or medical concerns
  • Ensure a safe and suitable environment for service delivery
  • Be present and available during your scheduled appointment time
  • Treat our staff with respect and professionalism
  • Follow aftercare instructions provided by our professionals
  • Report any concerns or issues promptly

Limitation of Liability

Health and Safety: While we take every precaution to ensure safe service delivery, clients are responsible for disclosing any health conditions, allergies, or concerns that may affect treatment.

Results: Individual results may vary. We cannot guarantee specific outcomes from beauty treatments as results depend on various factors including skin type, hair condition, and individual response.

Simelwa's liability is limited to the cost of the services provided. We are not liable for any indirect, incidental, or consequential damages arising from our services.

Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Simelwa Mobile Beauty Parlour and is protected by copyright and other intellectual property laws. You may not use our content without express written permission.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding the collection and use of your personal information.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]

Phone: +27 68 926 7602

Address: Centurion & Midrand, Gauteng, South Africa

Business Hours: Monday - Sunday: 8AM - 8PM