Privacy Policy

Introduction

Simelwa Mobile Beauty Parlour ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile beauty services, or interact with us in any way.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

Name, email address, and phone number
Home address and service location
Payment information and billing details
Service preferences and beauty needs
Appointment history and booking details
Feedback, reviews, and communication with us

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and device information
Browser type and operating system
Pages visited and time spent on our website
Referring website and search terms
Location data (if you give permission)

How We Use Your Information

We use the information we collect to:

Provide and maintain our mobile beauty services
Process bookings and appointments
Communicate with you about your services
Send promotional materials and special offers (with your consent)
Improve our website and services
Comply with legal obligations
Protect our rights and prevent fraud

Information Sharing and Disclosure

We may share your information in the following circumstances:

With service providers who help us operate our business
To comply with legal requirements or court orders
To protect our rights, property, or safety
With your explicit consent

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access and update your personal information
Request deletion of your personal information
Opt-out of marketing communications
Request a copy of your data
Lodge a complaint with relevant authorities